Help & Support

Contact us

Email team@curtesi.com with your question. Include the email address you sign in with (for Sign in with Apple, this may be a private relay address shown in the app under Profile) so we can find your account. We usually reply within two business days.

Subscriptions and credits

• Purchases are made through your Apple Account. To cancel a subscription, open Settings on your iPhone, tap your name, then Subscriptions.
• If credits from a purchase are missing, open Profile in the app and tap Restore purchases.
• Refund requests for App Store purchases are handled by Apple at reportaproblem.apple.com.

AI processing

To create your results, the photo you choose, your prompt and your chat messages are processed by a third-party AI service. The app asks before anything is sent, and you can withdraw permission at any time in Profile → AI processing. See the Privacy Policy for details.

Reporting content

If a generated image or chat reply is offensive or inappropriate, open it in the app, tap ••• (or press and hold a chat reply) and choose Report. Our team reviews every report. You can also email us.

Deleting your account

In the app, open Profile and tap Delete account. This permanently deletes your account, credits, chats and creations from our servers right away. It does not cancel an App Store subscription, so cancel that first.